Description based on Specified Commercial Transactions Law
Company Name
Joytec Co., Ltd.
representative
Kei Mitsuishi
location
〒2200012
Mitsubishi Heavy Industries Yokohama Building 1F, 3-3-1 Minatomirai, Nishi-ku, Yokohama, Kanagawa Prefecture
contact address
045-263-8351
Business hours, shop information, etc.
Business hours: Mon-Sat 10:30-18:30
Closed: Sundays and holidays
Sales price: The displayed amount (displayed price/consumption tax included).
Payment method: Payment can be made by credit card, bank transfer, etc.
Payment timing: Payment will be confirmed when the product order is confirmed.
Product delivery time: Items will be shipped within 5 days after receiving your shipping request.
about shipping cost
Free shipping nationwide for purchases over 3,980 yen (tax included).We also accept overseas delivery.
・Yamato Transport courier service (shipping fee: 770 yen nationwide).Date and time can be specified.
・Trackable mail service (Japan Post Click Post/185 yen nationwide)
・Mail service (Japan Post non-standard size mail/varies depending on weight)
It will be delivered to your mailbox. Date and time cannot be specified
*Cannot be used for shipping items exceeding a certain weight or thickness.
Additionally, as there is no guarantee, we recommend courier delivery for delicate or expensive items.
Shipping isShips on the same day or the next day on business days (excluding weekends, holidays, and event periods), or sequentially after long holidays.It becomes.
About returns
Please contact us by phone or email and return the product to us within 7 days of receiving the product.
Shipping charges and return charges, bank transfer or mailTransfer fees for refunds by mail transfer will be borne by the customer.
*Depending on the payment method, a cancellation fee may be charged in addition to the above.
*We cannot accept cancellations or returns of products that have been used, books, sale items, or products that have been ordered for processing. Please note.
*If we are unable to contact you due to reasons such as the email address or phone number you provided at the time of ordering is incorrect,
We may cancel your order. Thank you for your understanding.
Credit Card（VISA、MASTER、JCB、AMEX、Dinners）
PayPay
paidy 新しいお支払い方法「paydy」
Payeasy
コンビニ決済
デイリーマート、ファミリーマート、ローソン、ミニストップ、セブンイレブン、セイコーマート
（30万円を超える決済にはコンビニ決済を利用できません。
また海外へのお届けをご希望でコンビニ決済をご利用の際はご注文をキャンセルをさせて頂きます
のでご了承くださいませ。）
銀行振込：三井住友銀行（決済代行口座名義：株式会社デジカ、もしくはコモジュ）
代引き（商品代金に代引き手数料が加算されます）
Advance Payment Policy
For orders placed using an advance payment method, payment must be completed within 7 days, including the order date.
If payment is not confirmed within this period, the reservation of the item(s) will be automatically released.
In cases where an order is canceled due to non-payment within the payment period, we may require payment confirmation before reserving items for future orders.
Please note that if an item is sold before payment is received, the order may be canceled accordingly.
Direct Payment Options
We also offer direct payment options through our company.
If you wish to use one of the following payment methods, please feel free to contact us via email, LINE, or telephone.
Available payment methods include:
-
Credit Cards: VISA, Mastercard, JCB, American Express, and Diners Club
-
Bank Transfer:
-
MUFG Bank
-
Japan Post Bank
-
-
Cash on Delivery (COD)
Returns and Cancellations
If you wish to return an item, please contact us by phone or email and return the product within 7 days of delivery.
The following costs are the responsibility of the customer:
-
Original shipping charges
-
Return shipping costs
-
Bank transfer fees for refunds issued via bank transfer or postal transfer
Please note that additional cancellation fees may apply depending on the payment method used.
Returns or cancellations cannot be accepted for the following items:
-
Items that have been used or worn
-
Books or printed materials
-
Sale items
-
Customized, altered, or specially processed items
Please also note that we reserve the right to cancel an order if we are unable to contact the customer due to incorrect information provided at the time of purchase, such as an invalid email address or telephone number.
Credit Card（VISA、MASTER、JCB、AMEX、Dinners）
Paypay
papidy 新しいお支払い方法
Payeasy
コンビニ決済
デイリーマート、ファミリーマート、ローソン、ミニストップ、セブンイレブン、セイコーマート
（30万円を超える決済にはコンビニ決済を利用できません。
また海外へのお届けをご希望でコンビニ決済をご利用の際はご注文をキャンセルをさせて頂きます
のでご了承くださいませ。）
代引き（商品代金に代引き手数料が加算されます）
銀行振込：三井住友銀行（決済代行口座名義：株式会社デジカ、もしくはコモジュ）