Jade carving [SORAIRO] 99546

Please contact us by phone or email and return the item to us within 7 days of receiving it. Return shipping costs and any fees incurred for refunds (such as bank transfers) will be the customer's responsibility.

【postage】

Free shipping nationwide on orders over ¥3,980 (tax included).

Yamato Transport Home Delivery: Flat rate of 770 yen nationwide

Japan Post Click Post: 185 yen nationwide

Regular items will be shipped via Japan Post Click Post.

For items requiring special packaging size, delivery date/time specification, cash on delivery, or high-value items, delivery will be via courier service.

If you have any specific requests, please let us know in the comments section.

【shipping】

Regular items are shipped on the same day or the next business day, excluding weekends and holidays. If a major holiday period has just ended, items will be shipped sequentially.

Our appraisal certificates are issued by reliable appraisal institutions within Japan.

Not only is it genuine jadeite, but we also guarantee its natural color through FT-IR analysis to test for dye impregnation. If you require a certificate of authenticity, please select this option when placing your order (it is free for orders over ¥50,000 excluding tax, and there is a charge for orders under ¥50,000).

If you require a paid appraisal certificate, please purchase the "Jade Appraisal Certificate" together with your item.

The area to be examined will be one jade stone (one location) of your choice.

*Please note that the creation of the appraisal certificate cannot be canceled.

We offer helpful videos for choosing jadeite on "Jadeite TV".
Please see the link below.

Tips for choosing the right size for a carved ring

Tips on choosing and wearing bangles

What color is jade?

The mystery of the "Jade Bi" pendant

Other videos

About jadeite (web page)

■ About gold jewelry

18K/14K gold is an alloy with other metals, so it may undergo chemical changes in hot springs or volcanic areas, causing the surface to tarnish.
Additionally, the silver contained in 18-karat and 14-karat gold can tarnish and turn black due to sulfidation, so it is recommended to wipe it with a soft cloth after each use.
Furthermore, jewelry is typically designed to break if pulled, for safety reasons.
This is designed to protect the wearer.
Therefore, please make sure to remove your jewelry when bathing, sleeping, exercising, or in any other situation where it may be subjected to stress.

Depending on your constitution, itching or rashes may occur.
If you experience any skin irritation, discontinue use immediately and consult a specialist.

■ About jewelry products using jade


Natural jade is a polycrystalline gemstone made up of many small crystals.
There is a wide variety of colors available, and there are individual differences in color, shape, pattern, quality, and size.
There may be cracks (fissures that form when jade is created underground), inclusions (internal imperfections), and fine irregularities caused by the crystal structure. Please understand that these are part of the natural charm of the jade.

The natural jadeite we handle is resistant to water, sweat, and ultraviolet rays, and can be washed with soap, making it relatively easy to care for.
However, regarding jewelry that uses other natural stones or precious metals,
Please be sure to use the appropriate care methods for each item.
Please handle with care, as impact may cause damage.

■ Regarding after-sales service


We offer repair and maintenance after-sales services, both free of charge and for a fee.
Please feel free to contact us via the inquiry form, email, or phone.

Please note that we may not be able to repair your item depending on the extent of any missing or damaged parts.

We sincerely apologize, but coupons and other discount campaigns cannot be used in conjunction with this offer. Thank you for your understanding.